PRIVACY POLICY

This privacy policy sets out how Probeauty uses and protects any information that you give Probeauty when you use this website, www.probeauty.co.nz. Probeauty has this Privacy Policy in order to demonstrate our commitment to protecting your privacy. We recognise that your personal information is confidential and that it is important for you to know how we handle, gather, store and use your personal information. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Probeauty may change this policy at any time by updating this page so please review it frequently ensure that you are happy with any changes.

 

SECTION 1: WHAT WE COLLECT

We may collect the following information:

  • Name
  • Mailing or street address
  • Location
  • Email address
  • Telephone number
  • Profession, occupation or job title
  • Details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries
  • Any additional information relating to you that you provide to us directly through our websites or through our representatives or otherwise; and information you provide to us through our customer care  team or customer surveys, or that is publicly available

Your personal information will be held by Probeauty, 15b Leslie Hills Drive, Riccarton, Christchurch.

 

SECTION 2: HOW DO WE USE YOUR INFORMATION

Our primary purpose for collecting this information is to enable us to understand your needs and provide you with the best quality of customer service, and in particular for the following reasons:

We use this information we collect to fulfil any orders placed through the website www.probeauty.co.nz (including processing your payment information, arranging shipping, and providing invoices and/or order confirmations).

In addition, we use this information for:

  • internal record keeping.
  • improving our products and services.
  • we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

 

SECTION 3: SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

SECTION 4: COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

SECTION 5: THIRD-PARTY SERVICES

Generally, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at. See here for how Google uses data when you use our Service and how you may opt-out - www.google.com/policies/privacy/partners/

Social Network and Platform Integration: The Service may be integrated with social media networks and other platforms (e.g., Facebook, Pinterest, and LinkedIn) whereby information may be shared between us and those platforms. For instance, if you interact with our Service through a social media feature such as a plug-in, then you may be granting us on-going access to certain information from that social media account. If you do not want a social media platform to collect or share information about you, please review the privacy policy and privacy settings of the applicable social media property before using such features on our Service.

 

SECTION 6: CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

EMAILS

You will receive promotional emails from us if you have asked to receive them. If you do not want to receive email from Probeauty you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

 

ACCEPTANCE

By using this website, you accept the policies set forth in this Privacy Policy.

 

ANY QUESTIONS?

We'll be happy to provide additional information or answer any questions. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@probeauty.co.nz or by phone using the details provided below:

Probeauty

[Re: General Manager]

03 351 6181

0508 776 232